Contact Us
Questions about our reviews, a casino you think we should cover, or feedback on something we got wrong — whatever's on your mind, we want to hear it. Reach us at [email protected] and we'll get back to you within 48 hours on business days.
What We Can Help With
Our editorial team researches and reviews online slots and real-money casino sites available to players in the United States. Here are the kinds of messages we're best placed to answer:
- Review questions — if something in one of our casino or slots write-ups isn't clear, or you believe a detail has changed, let us know and we'll verify it.
- Factual corrections — we fact-check our content regularly, but bonus terms, game libraries and payment conditions change. If you spot an outdated figure, tell us the specifics and we'll investigate.
- Responsible gambling concerns — if you or someone you know needs support, please see our responsible gambling page for resources and self-exclusion information. For immediate help, the National Problem Gambling Helpline is available 24/7 at 1-800-522-4700.
- Editorial suggestions — think there's a topic, game category or casino feature we haven't covered well enough? We welcome suggestions from readers.
- General enquiries — anything else related to how this site works, our editorial process, or our terms and conditions.
What We Can't Do
We're an independent comparison and review site, not a casino operator. That means we can't access your casino account, process withdrawals, resolve disputes with a casino directly, or override a decision made by a licensed operator. For account-specific issues, you'll need to contact the casino's own support team directly.
We also can't provide legal advice. If you have a dispute that involves a regulated operator, your state's gaming authority is the right place to start.
Our Editorial Independence
Real Money Casino earns commission when readers sign up through links on this site. That commercial relationship does not influence how we rank or assess casinos — our positions are determined by our editorial review process, not by who pays the most. You can read more about who we are and how we work on our about us page.
Every casino we list must hold a valid licence from a recognised US gaming authority. If you believe one of our recommended sites no longer meets that standard, please contact us with the details and we'll review it promptly.
Response Times
We aim to reply to all messages within 48 hours on business days. During busy periods it may take a little longer. We read every message, even if a full reply isn't always possible.
A Note on Responsible Gambling
Online slots and casino games involve real money and real risk. Outcomes are determined by certified random number generators and are never guaranteed. If gambling has stopped being enjoyable, or is affecting your finances or wellbeing, please reach out for support before reaching out to us. Visit our responsible gambling page for self-exclusion options, deposit limit tools and links to support services available in the US.